Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your personal information.

🔒 Privacy Policy – Buildyt SRL

At Buildyt SRL, we take your privacy seriously and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website buildyt.shop or purchase from us.

We are a Romanian company (VAT: RO10854992874) located at Strada Făget 5, Ploiești 100271, Romania, and we fully comply with the General Data Protection Regulation (GDPR) and applicable EU and Romanian data protection laws.


1. GDPR Compliance

We process your data lawfully, fairly, and transparently in accordance with GDPR. Your rights as a data subject are fully respected and protected.


2. Information We Collect

Personal Data You Provide

  • Name, email, and phone number

  • Billing and shipping addresses

  • Payment details (handled securely by third-party providers)

  • Order history and purchase preferences

  • Customer service communications

  • Account credentials (if you create an account)

  • Marketing and communication preferences

Data Collected Automatically

  • IP address and device details

  • Browser type, version, and system settings

  • Website usage data and browsing patterns

  • Cookies and tracking technologies

  • Referral sources, search queries, and session info

  • Language and time zone settings

Sensitive Data

We do not collect sensitive information (e.g., health data, political opinions, religious beliefs) unless absolutely required and only with your explicit consent.


3. How We Use Your Information

We process your personal data under the following legal bases:

Contractual Necessity

  • Processing and fulfilling orders

  • Payment and fraud prevention

  • Shipping and delivery services

  • Customer support and warranty services

  • Account management and authentication

Legitimate Interests

  • Improving website performance and analytics

  • Security monitoring and fraud detection

  • Business operations and administration

  • Product and service development

Consent (where applicable)

  • Marketing and promotional communications

  • Non-essential cookies and tracking tools

  • Personalized ads and recommendations

  • Social media integration

Legal Obligations

  • Tax, accounting, and regulatory reporting

  • Compliance with consumer protection laws

  • Requests from law enforcement or authorities


4. Sharing of Personal Data

We only share personal data where necessary and with safeguards in place:

  • Service Providers: Payment processors (PayPal, Stripe, banks), shipping/logistics partners, hosting services, security platforms, analytics tools, customer support systems

  • Legal Obligations: Tax authorities, consumer regulators, and law enforcement when required

  • No Sale of Data: We never sell, rent, or trade your personal information to third parties for marketing purposes


5. Your GDPR Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete information

  • Delete your data (“right to be forgotten”)

  • Restrict how your data is processed

  • Port your data in a machine-readable format

  • Object to processing based on legitimate interests or marketing

📩 To exercise your rights, contact us:

  • Email: privacy@buildyt.shop

  • Phone: +40 268332906

  • Mail: Buildyt SRL, Strada Făget 5, Ploiești 100271, Romania

⏱️ We respond to all requests within 30 days.


6. Cookies & Tracking

We use cookies and similar tools to improve your browsing experience.

  • Essential Cookies: For cart, login, checkout, and security

  • Analytics Cookies: Google Analytics (with IP anonymization), performance monitoring

  • Marketing Cookies (with consent): Google Ads, Meta Pixel, retargeting ads

👉 You can manage or disable cookies via browser settings or through our Cookie Preferences Panel.


7. Data Security

We use strong technical and organizational safeguards, including:

  • SSL encryption on all data transfers

  • Secure hosting with regular backups

  • Firewalls and intrusion detection systems

  • Restricted access and authentication controls

  • Staff training and strict internal policies

  • Incident response procedures

⚠️ In the unlikely event of a data breach, you will be notified within 72 hours as required by GDPR.


8. Data Retention

We retain your data only as long as necessary:

  • Orders: 7 years (for tax/accounting compliance)

  • Customer accounts: Until you request deletion

  • Marketing data: Until you unsubscribe

  • Analytics data: 26 months

  • Security logs: 12 months

When no longer required, data is securely deleted or anonymized.


9. International Transfers

If data is transferred outside the EEA, we ensure adequate protection using:

  • Standard Contractual Clauses (SCCs)

  • Adequacy decisions approved by the EU

  • Equivalent lawful safeguards


10. Children’s Privacy

Our website is not directed at children under 16. We do not knowingly collect data from minors without parental consent.


11. Marketing Communications

You may receive marketing emails or SMS if you:

  • Gave us consent, or

  • Purchased from us previously

You can unsubscribe anytime via the link in messages or by contacting us.


12. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on our website and, where necessary, communicated by email.


13. Complaints & Dispute Resolution

If you have concerns, please contact us first:
📩 privacy@buildyt.shop

You also have the right to complain to:


14. Contact Us

Buildyt SRL – Data Protection Office

📧 Privacy: privacy@buildyt.shop
📧 General Support: support@buildyt.shop
📞 Phone: +40 268332906
🏢 Address: Strada Făget 5, Ploiești 100271, Romania
💼 VAT: RO10854992874
🕘 Hours: Monday–Friday, 9:00 AM – 6:00 PM (CET)

Scroll to Top