Your privacy matters to us. This policy explains how we collect, use, and protect your personal data.
Last updated: March 16, 2026
This website, buildyt.shop, is operated by:
For the purposes of the General Data Protection Regulation (GDPR), Buildyt S.R.L. is the data controller responsible for your personal data.
We may collect the following personal data when you use our website, place an order, or contact us:
Identity Data
First name, last name
Contact Data
Email address, phone number, delivery address
Order Data
Products purchased, order history, payment method (e.g. cash on delivery)
Technical Data
IP address, browser type and version, device information, operating system, referring URLs
Usage Data
Pages viewed, time spent on pages, click behaviour, browsing patterns
Communication Data
Messages submitted through our contact form, call records for order confirmation
We use your personal data for the following purposes:
Processing and fulfilling your orders — including confirming your order via phone, arranging delivery, and managing returns or refunds.
Customer support — responding to your enquiries, complaints, or requests submitted via our contact form, email, or phone.
Improving our website and services — analysing browsing behaviour and usage patterns to enhance user experience, product listings, and site performance.
Marketing and advertising — displaying relevant ads through platforms such as Google Ads and social media, including remarketing campaigns. You may opt out at any time.
Legal obligations — complying with applicable laws, regulations, tax requirements, and law enforcement requests.
Fraud prevention — detecting and preventing fraudulent orders or misuse of our services.
Under the GDPR, we process your personal data based on the following legal grounds:
| Purpose | Legal Basis |
|---|---|
| Order processing & delivery | Performance of a contract |
| Customer support | Performance of a contract / Legitimate interest |
| Website analytics & improvement | Legitimate interest |
| Marketing & remarketing | Consent |
| Legal compliance | Legal obligation |
| Fraud prevention | Legitimate interest |
We do not sell your personal data. We may share your data with trusted third parties only when necessary to operate our business:
Courier and logistics partners — to deliver your orders (e.g. BRT, GLS, DHL).
Analytics providers — such as Google Analytics, to understand website usage and improve our service.
Advertising platforms — such as Google Ads and Meta, for remarketing and performance campaigns.
Hosting and IT service providers — who store and manage our website infrastructure on our behalf.
Legal authorities — when required by law, regulation, or legal proceedings.
All third-party providers are contractually bound to handle your data securely and only for the purposes outlined above.
Our website uses cookies and similar tracking technologies to enhance your browsing experience and deliver relevant advertising. Cookies are small text files stored on your device when you visit our site.
We use the following types of cookies:
Essential cookies — required for the website to function properly (e.g. session management).
Analytics cookies — help us understand how visitors interact with our site (e.g. Google Analytics).
Marketing cookies — used to display personalised ads and measure advertising effectiveness (e.g. Google Ads, Meta Pixel).
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality.
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Specific retention periods include:
Order data — retained for up to 10 years for tax and legal compliance purposes.
Customer support communications — retained for up to 3 years after resolution.
Marketing data — retained until you withdraw consent or opt out.
Analytics data — automatically anonymised or deleted after 26 months.
As a data subject under the GDPR, you have the following rights regarding your personal data:
Right of Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data where no legal reason for retention exists.
Right to Restriction
Request that we limit the processing of your data in certain circumstances.
Right to Data Portability
Receive your data in a structured, commonly used, machine-readable format.
Right to Object
Object to processing based on legitimate interest, including direct marketing.
To exercise any of these rights, contact us at support@buildyt.shop. We will respond within 30 days. You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali) at www.garanteprivacy.it.
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
SSL/TLS encryption for all data transmitted through our website.
Secure hosting infrastructure with access controls and regular security audits.
Restricted internal access — only authorised personnel handle personal data on a need-to-know basis.
While we take every reasonable precaution, no method of electronic transmission or storage is 100% secure. We encourage you to protect your own data by keeping your contact details up to date.
Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child under 16, we will take steps to delete that data promptly. If you believe a child has provided us with personal information, please contact us at support@buildyt.shop.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
Buildyt S.R.L.
Via Alessandro Manzoni 12, 20121 Milano (MI), Italia
Have questions about how we handle your data? Our team is happy to help.