Shipping Information

Fast, secure, and reliable delivery across Romania and EU​

📦 Shipping & Delivery Policy – Buildyt SRL

At Buildyt SRL, we aim to deliver your orders quickly, safely, and transparently. Below you’ll find details about our shipping methods, costs, processing times, and delivery policies.


🚚 Shipping Options

Italy (Domestic Shipping)

MethodDelivery TimeCostTracking
Standard Delivery2–3 business days€4.90✓ Yes
Express Delivery1–2 business days€7.90✓ Yes
Same Day (Turin)Same day delivery€12.90✓ Yes

European Union (EU Shipping)

RegionDelivery TimeCostTracking
EU Countries3–7 business days€12.99✓ Yes
EU Express2–4 business days€24.99✓ Yes

Free Standard Shipping

  • Orders above €50 in Romania and EU countries qualify for free standard delivery.


⏳ Order Processing

  • Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).

  • Processing schedule:

    • Orders before 2:00 PM → processed the same day

    • Orders after 2:00 PM → processed next business day

    • Weekend orders → processed on Monday

    • Holiday orders → processed on the next business day

⚠️ Peak Season Notice: During sales events (e.g., Black Friday, Christmas), processing may take 2–3 business days. Customers will be notified if delays occur.


🚫 Shipping Restrictions

We Ship To:

  • All Italian addresses

  • All EU member countries (27)

  • Residential & business addresses

  • P.O. Boxes (where supported by courier)

We Do Not Ship To:

  • Non-EU countries

  • Military bases

  • Restricted or embargoed areas

Product Limitations:

  • Certain electronic items may have local restrictions.

  • Battery-powered products may require special handling.


📍 Order Tracking

Once your order is shipped, you’ll receive a tracking number by email and/or SMS.

How to track:

  1. Visit our Track Your Order page

  2. Enter your order number & email address

  3. Receive real-time updates and notifications


📦 Delivery Information

  • Signature required for orders above €500

  • Couriers attempt delivery up to 3 times

  • Safe place or neighbor delivery available upon request

  • Deliveries are made during business hours (9:00 AM – 6:00 PM)

  • If you’re unavailable, the courier will leave a delivery card with instructions for redelivery or collection


⚠️ Delivery Issues

If you face problems with your delivery, please contact us immediately:

📧 Email: support@buildyt.shop
📞 Phone: +40 268332906
💬 Live Chat: Available on our website
🕘 Business Hours: Monday–Friday, 9:00 AM – 6:00 PM


🇪🇺 EU Customer Information

  • No Customs or Import Fees: As an EU-registered business (VAT: RO10854992874), all prices include VAT, and there are no extra customs duties for EU customers.

  • Consumer Rights:

    • 14-day right of withdrawal (EU Directive 2011/83/EU)

    • 2-year legal warranty on products

    • Full protection under EU consumer law

  • Dispute Resolution: Customers may use the official EU ODR platform: ec.europa.eu/consumers/odr

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